Long Beach CA 90807, USA

Point of Contact: Tony 
How much is Tony looking to pay in rent?: $200
Tony is looking to live with: Anyone
Does Tony smoke: No
Does Tony need to be next to public transportation?: No
Does Tony have a pet?: No

Additional Information

tony c. griswold

objective
to acquire an affordable room in the los angeles/long beach area.

qualifications
• possesses the confidence and patience to effectively communicate with any person from any culture or economic level.
• self-motivated, exercises good integrity and sensible judgment; highly organized and detailed oriented with a proven ability to learn swiftly.
• practices efficient time management skills to ensure punctuality, guarantee optimal work performance.
• exhibits unwavering physical endurance, determination, and full commitment to accomplishing quality work.

employment history

patron host – 03/2013 - present
pridestaff, long beach, ca.
provided superior and elegant customer service to all conference speakers, exhibitors, and attendees.
● carefully operated a handheld inventory auditing system to ensure an exact attendee tally
● stood, smiled, and graciously greeted all people for a minimum of 4-6 hours per shift
● politely, and consistently directed the traffic of 10-15 people throughout a center aisle service desk
● assisted patrons by accurately entering their personal registration data into laptop kiosks
● printed guest labels, lanyards, and ticket vouchers for proper guest identification
● properly stocked and transported over 5,000 tote bags, refreshments, and resource materials

merchandise coordinator, 11/2011- present
macy's, novi, mi.
handled the daily logistics of placing merchandise shipments.
● stock - responsible for placing men/home merchandise shipments into various designated areas.
● positioning products, fixtures, and shopping tables according to placement diagrams.
● auditing/signage - responsible for electronically counting inventory, applying/removing sale promos, and labeling price tags.
● customer service- assists shoppers with locating specific items, or for directions into proper areas.

machine operator, 04/2012 - 07/2012
lawrence plastics inc., commerce township, mi.
operated injection molding machines, assembly machines, and auxiliary equipment.
● examined and assembled manufactured parts.
● logged all part defects to ensure quality control and process was corrected timely.
● ensured that each individual part label was accurately designated and applied.
● maintained various assigned workstations in an organized and tidy manner.

sales representative/telemarketer, 02/2011 - 07/2011
1-800-hansons, troy, mi.
educated and assisted investors with exterior home improvement product styles and samples.
● outbound calls- contacted customers entered into the "$10,000 home make over sweepstakes" to verify their residencies, and to explain contest rules and regulations.
● managed a call volume of 20-30 calls per 6 hour shift.
● scheduled appointment leads and frequently exceeded company confirmation rate average of 85%.

customer service representative, 03/2010 - 01/2011
verizon wireless, farmington hills, mi.
provided a wide range of support for customers requiring wireless device assistance.
● analyzed wireless mobile accounts: (calling plans, voice/data/text messages, pre-overuse, equipment upgrades)
● inbound and outbound communication. (welcome, courtesy, collection, retention)
● collectively managed a volume of 75-100 inbound/outbound calls per 8 hour shift (maintained a sufficient call "wrap up/disposition" time of 60 seconds or less per call.)

assistant manager, 06/2009 - 07/2010
dunkin donuts/baskin robbins, auburn hills, mi.
directed the daily operations for a very successful fast food restaurant, staff training, ensured exceptional customer service and maximized profits.
● greeted and serviced customers in an extremely high volume minute by minute atmosphere.
● monitored and ensured the productive performance of 2-3 employees daily.
● hourly inserted food temperatures into record log, consistently met osha regulations and compliances.
● arranged food showcase plan-o-gram to represent an orderly and organized business.

education
radio/video broadcaster - video editing
specs howard school of broadcast arts, mi
certificates/license
accsc - specs howard school of broadcast arts, mi
(accomplished a 4.0 overall gpa, and received the additional highest/sole video award presented)
endorsed high school diploma - basic requirements
oak park high school, mi

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